c
This privacy notice for SolarsBetter, PBC (dba SolarsBetter) (“SolarsBetter,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
This summary provides a short overview of the key points of this notice. Please see the full section for any of these topics, below.
Personal Information – When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Us and Our Services, the choices you make, and the products and features you use.
Sensitive Personal Information – We do not collect or process sensitive personal information.
Information from third parties – We do not receive any information from third parties.
Processing – We Process your information in order to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process information only when a valid reason to do so exists.
Sharing – We may share information in specific situations and with specific categories of third parties.
Information Safety – We have organizational and technical processes and procedures in place to protect your personal information. No system is guaranteed to be 100% secure, so we cannot promise or guarantee that no unauthorized party or actor would be capable of defeating our security and obtaining your information.
Your Rights – depending on your geographic location, the applicable privacy laws may mean that you have certain rights regarding your personal information.
Exercising Your Rights – The easiest way to exercise your rights is by contact us. We will consider and act upon any request in accordance with applicable data protection laws.
We collect personal information that you voluntarily provide to us when you register on the Services, express and interest in obtaining information about us or our products & Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You – The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we may collect may include the following:
Sensitive information – We do not process sensitive information.
All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected – We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device information and usage information, such as your IP address, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics.
The information we collect includes:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with relevant privacy laws. We may also process your information for purposes to which you additionally consent.
We process your information for a variety of reasons, depending on how you interact with our services including:
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require necessary access to such information. The categories of third parties include:
We may also need to share your data in in the instance the following situations occur:
We may use cookies and other similar tracking technologies to access or store information.
We only keep personal data for as long as is necessary, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes, or other legal requirements). No purpose in this notice will require the retention of personal data for longer than twenty-four (24) months past the termination date of a user account.
When there is no further ongoing business need to process your personal information, such information will be deleted or anonymized. In situations where deletion or anonymization is not possible, such information will be isolated from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security and integrity of any personal information we process. Despite this, no system may be guaranteed to be 100% secure and as such we cannot guarantee that personal information will not be subject to unauthorized access in the event of cyberattack. Any personal information provided assumes this risk and the user submits any personal information at their own risk.
We do not knowingly solicit data from or market to persons under the age of 18. By using the Services you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to the minor’s use of the Services. If we learn that personal data has been collected about a user less than 18 years of age, the data shall be deleted and the user account shall be deactivated.
Withdrawing your consent: if we rely on your consent to process your personal information, which may be express or implied, you have the right to withdraw your consent at any time. You can withdraw your consent by contact us by using the contact details provided below. Please note that this will not affect the lawfulness of processing that occurred prior to withdrawal of consent. Additionally, please note that this will no affect processing your information in situations where consent is not required, i.e. legal or regulatory requirements.
Opting out of marketing and promotional communications: you can unsubscribe from our marketing and promotional communications at any time by clicking on the provided unsubscribe link in the emails we send or by contacting us using the contact details provided below. You will then be removed from marketing lists, however, we may still communicate with you for Service-related messages that are necessary to the administration and use of your account, to respond to your requests, or other non-marketing related contact.
Account Information: you ay review or change the information in your account or terminate your account by logging into your account settings and selecting update user account, or like terms. Upon a request to terminate your account, we will deactivate or delete your account information in our active databases. Data will be retained as described above.
Cookies and similar technologies: Most browsers are set to accept cookies by default. If you prefer, you may choose to remove and reject cookies. If you choose to remove or reject cookies, please note that some functionality of the Services may be impacted.
If you have questions or comments about your privacy rights, you may contact us at [email protected].
Most browsers and some mobile operating systems and applications allow for Do-Not-Track (“DNT”) features or settings to signal your privacy preference that you wish to not have your data collected and do not want to utilize online browsing activity monitoring. At this stage, no uniform technology standard for DNT exists. As such, we currently do not respond to DNT or similar signals. If such a standard is adopted in the future, an update to this policy will be communicated.
California Civil Code §1798.83 permits users who are California residents to request and obtain a once yearly, free of charge copy of their information, categories of personal information (if any) that are disclosed to third parties for marketing purposes, and the names and contact information for such third parties. If you are a California resident and would like to make such a request please contact us using the contact information listed below.
CCPA Privacy Notice:
The California Code of Regulations defines a “resident” as:
All other individuals are defined as “non-residents.”
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:
We obtain the categories of personal information listed above from the following categories of sources:
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information.
Your Rights and Choices
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your personal information we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by email at [email protected].
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to the registered email associated with the account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Notice
We reserve the right to amend this Privacy Notice at our discretion and at any time. The date this Privacy Notice was last updated is identified at the bottom of this page.
Contact Information
If you have any questions or comments about this Privacy Notice, our Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, you may contact us via email at [email protected].
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes, or by directly contact you. We encourage you to review this policy often to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
ADDRESS
5114 N Nebraska Ave, Tampa, FL 33603CONTACT
8132036220